Detect and respond to security incidents in minutes — not hours
Intelligent incident response for modern security operations
As a certified PagerDuty partner, we bring one of the world's most powerful incident response platforms into your organisation. PagerDuty is the platform trusted by over 25,000 companies worldwide — including Fortune 500 corporations and critical infrastructure operators.
In the context of growing threat landscapes and the NIS2 Directive, professional incident response is no longer optional — it is a regulatory requirement. PEC Security implements, configures and operates PagerDuty so your security teams remain capable of responding around the clock.
Core Capabilities
What PagerDuty delivers for your security
From automated alerting to NIS2-compliant documentation — PagerDuty closes the gap between detection and response.
Real-Time Incident Response
Immediate alerting to the right teams during security incidents — automated, prioritised and escalated by severity.
NIS2-Compliant Reporting
PagerDuty supports documented reporting chains under Art. 21 NIS2 — with complete audit trails and automatic escalation paths.
AIOps & Noise Reduction
Intelligent alert correlation reduces alert fatigue in your SOC team and automatically surfaces genuine threats.
On-Call Management
Structured on-call schedules for security teams — clear responsibilities, documented escalation routes, 24/7 coverage.
700+ Integrations
Native connectivity to SIEM systems, SOAR platforms, cloud environments and security tools — seamless integration into your existing security infrastructure.
Runbook Automation
Standardised response workflows automate routine security operations tasks and measurably reduce Mean Time to Respond (MTTR).
NIS2 Art. 21 — Incident Reporting Obligation
NIS2 requires affected organisations to report significant security incidents within 24 hours. PagerDuty provides the technical foundation: complete timestamps, automatic incident logs and clear escalation chains — all documented in an audit-proof and auditable manner.
The problem without PagerDuty
Without structured incident management, security incidents are detected too late, incorrectly prioritised or routed to the wrong teams. The result: longer downtime, unnecessary escalations, compliance violations and — in the worst case — an undetected, active attack.
PEC implements, you respond
We take over the complete implementation and integration of PagerDuty into your security infrastructure: SIEM connection, escalation matrix, on-call schedules, runbook automation and training of your teams. After go-live, we are available for ongoing tuning and support.